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How To Resolve ‘Ethernet Unplugged’ Problem In Airport Extreme Base Station?

Airport Extreme was once a global player in networking devices simply due to the fact that it offers fast and uninterrupted internet signal at a long distance. Now, Airport Extreme may not be as popular as it once was, but that doesn’t mean, people aren’t using this incredible routing device.

You will still find a large number of users accessing the internet with the help of Airport Extreme. The device comes from the house of Apple; a company that we all know is famous for manufacturing top quality electronic devices.

Despite being a product of Apple, Airport Extreme has encountered all sorts of issues. One such issue is going to be discussed in the post today, so pay close attention to what follows next, especially when you are using Airport Extreme.

The problem that many people face with Airport Extreme is ‘Ethernet unplugged’. It occurs unexpectedly and the reason why I’m writing ‘unexpectedly’ is simply because it occurs despite everything’s being good.

No connections have been changed, the device was not reset and no settings have been modified, yet the issue has risen. Due to the aforementioned problem, users keep losing their internet connection and as a result, they would have to reboot the base station in order to resolve the problem.

The root cause of the problem could be within the firmware of Airport Extreme Base Station, and the solution to the problem lies in going back to an older firmware version.

Initially, the internet used to stop working and when, users open ‘Airport Utility’ base station, it has a small red error alert, clicking which, they see an error report in which, a yellow dot appeared corresponding to ‘Ethernet Unplugged’ and a green dot appeared in front of ‘Unsecured Wireless Network’ option.

Where green dot means everything is OK, the yellow dot is what the problem is with the device. So, ‘Ethernet unplugged’ is the problem, but in reality, Ethernet is not unplugged, confirmed the users.

To fix the problem, users have unplugged the Ethernet cable and plug it back in thinking it would solve the problem, but it didn’t. They also turned off the base station and then, turned it back on, which fixes the problem for a brief period of time.

The reason for the occurrence of this problem is the bug that is present in the Airport firmware. The good news is that it is quite easy to have your Airport go back to the older version of the firmware.

  1. In order to go back to the older firmware, users need to open ‘Airport Utility’ followed by clicking on their Airport Extreme base station.
  2. There, they will see a small speech bubble, which will pop up to the right with all the info about their base station.
  3. They will have to go to ‘version’ and press ‘option’ key. With that, they can select a different version of Airport Extreme firmware.
  4. Just going back to the previous firmware version will fix the issue, so there is no need to go back to a much older firmware version, as that may lead to some other issue.

If these steps fix the issue, then that’s great, but if not, then you should consult Airport Extreme Setup experts for the right solution for the issue.

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